WELCOME TO DALLAS PAIN CONSULTANTS

We realize living with pain can severely compromise an active and enjoyable lifestyle. At DPC we strive to relieve your pain so you can revive your life.

Click on the following to find out more:

NEW PATIENT APPOINTMENTS

Out of courtesy to our patients, we do our best to remain on schedule throughout the day.

We strongly recommend that you complete your health history & current health information on our patient portal prior to your appointment. Completing this information prior to your appointment allows for more time with the physicians and less time in the waiting room.

User name: Your email
Temporary Password: Password1

If you do not complete the information on the patient portal:

  • Check in 45 minutes prior to your appointment to complete this on our iPad kiosk.
  • Your appointment may be rescheduled if you do not complete the required information before your appointment time.

Difficulty accessing the patient portal? Contact our office at (214) 948-7700 for assististance.

You will need to bring the following to ALL appointments:

  • Current insurance card
  • Picture ID
  • Current medication list
  • Xray, MRI or medical reports, bring them to your appointment or have them faxed to (214) 948-7701.

INTERVENTIONAL PAIN PROCEDURE APPOINTMENTS

Patient safety is at the forefront for any of our patients receiving interventional pain procedures. Each patient is unique & you should always reach out to your provider if you have any questions. Below are general instructions to follow prior to your procedure:

If you are being sedated for your procedure, review the additional instructions for sedation.

  • Attire: Dallas Office – Wear any comfortable clothing. Only cervical & shoulder injections will be required to change into a hospital gown. Outpatient facilities may require you to change into a gown.
  • Morning Medications: If being sedated- take maintenance medications below with a SMALL sip of water
  • Take Blood Pressure medicine & check your blood pressure *HIGH BLOOD PRESSURE MAY RESULT IN YOUR PROCEDURE BEING RESCHEDULED*
  • Take Acid Reflux/Heartburn medications
  • Do NOT take Diabetic Medication if you are being sedated. Check blood sugar levels the morning of your appointment & contact the office if it is abnormally high.
  • Medications to be stopped 7 days prior to procedure – ALL blood thinning medications, prescribed or over the counter, such as anti-inflammatory NSAIDS & aspirin medications – examples: Aspirin 81 mg, Fish Oil, BC Powder, Ibuprofen, Aleve, Advil, Naproxen, Celebrex, Meloxicam, Mobic, etc.) Check the labels of any over the counter medications for aspirin or anti-inflammatory ingredients. See next page for prescribed blood thinners.
  • Infection/Fever/Antibiotics – If you have fever and/or infection and/or taking antibiotics –contact the office as this may affect you being able to have a procedure.
  • High Blood Sugar – Steroids may cause high blood sugar that should resolve within a few days. If your blood sugar levels continue to remain high – follow up with the prescribing physician as soon as possible.

DO NOT STOP THE FOLLOWING MEDICATIONS WITHOUT CLEARANCE FROM THE PRESCRIBING PHYSICIAN OR UNTIL TOLD TO DO SO BY A MEMBER OF STAFF

***We will submit to the prescribing physician for permission for you to stop these medications. Please reach out to your physician & let them know that we will be contacting them. ***

Coumadin/Warfarin (requires blood work within 24 hours of procedure)

  • Plavix/Clopidogrel
  • Xarelto/Rivarobaxin
  • Fragmin/Dalteparin
  • Eliquis/Apixaben
  • Levenox/Enoxaparin
  • Aggrenox/Dipyridamole
  • Brilinta/Ticagrelor
  • Pradaxa/Dabigatran
  • Effient/Prasugrel
  • Aspirin 325mg
  • Heparin

***IMPORTANT INFORMATION FOR PATIENTS RECEIVING SEDATION***

  • Anesthesia is billed SEPARATELY
  • Nothing to eat or drink 8 hours prior to procedure (this includes gum, mints and candy.) See special fasting instructions below if you are on injections for weight loss or diabetes.
  • Drink plenty of water the day before your procedure
  • Must have a responsible adult who will:
    • Drive you to and from appointment
    • Remain in the waiting room for the duration of the procedure

Public Transportation is NOT permitted unless a responsible adult accompanies you. Public transportation includes such services as Handi-Ride, Uber, or Medicaid cab

Diabetic patients: Hold your diabetic medication until after the fasting period & check your glucose levels the morning of your procedure & contact office if abnormally high

Weight-loss & Diabetic Medications: Studies show the following drugs slow the digestion of food & patients are at a greater risk of aspiration even after the normal 8 hours eating and drinking restrictions. Patient safety requires additional fasting guidelines for the medications listed below.

Medications included in the additional sedation guidelines:

  • Ozempic (Semaglutide)
  • Victoza (Liraglutide)
  • Mounjaro (Tirzepatide)
  • Rybelsus (Semaglutide)
  • Saxenda (Liraglutide)
  • Wegovy (Semaglutide)
  • Byetta (Exenatide)
  • Trulicity (Dulaglutide)
  • Bydureon BCise (Exenatide)

If using for weight-loss, follow additional sedation guidelines below

If sole medication for diabetes control – will require approval from prescribing physician. Do NOT stop medication until told to do so. Reach out to your prescribing physician to ensure that we receive a timely response & follow guideline below once approved & scheduled

If taking other medications for diabetes control follow additional sedation guidelines below, without prescribing physician authorization.

Additional Sedation Guidelines:

  • Stop medication for a full 7 days.
  • 24 hours prior to procedure start clear liquid diet for 1st 12 hours, at the 12th hour start no eating or drinking, including NO gum, mints or candy.
  • Clear liquids such as popsicles, water, juice without pulp, broth, clear tea, black coffee & Gatorade.

PRESCRIPTIONS & MEDICATION REFILL POLICY

Prescriptions will not be sent in or handled when the office is closed, weekends or holidays.

  • ALL prescription refill requests require a minimum 72-hour notice.
  • Lost or stolen prescriptions are not refilled early for any reason.
  • Please check your medications PRIOR to any holidays to make sure that you have enough medication until the next regular business day.
  • Any medication changes require an office visit (includes changes in the type of medication, quantity, strength or dose)

Medication refills:

  • Non-narcotic medications have your pharmacy fax a request to the office (214) 948-7701.
  • Narcotic medication requests need to be sent through the patient portal, APPpatient or through your providers clinical request line.

PATIENT INSTRUCTIONS FOR MEDICAL RECORD REQUESTS

To make our process quicker and easier, Dallas Pain Consultants outsources our requests for Medical Records to HealthMark Group.

HealthMark Group fulfills all patient requests for personal copies at no charge to the patient. By default, your record will be sent to you via email. A hard copy can be sent if requested.

To Request a Copy of your Medical Records:

  • Register for an account at https://requestmanager.healthmark-group.com/register
  • Once logged in, select “Submit Request” from the menu options and enter all required fields. This will provide authorization to HealthMark.
  • Your medical record request will be processed, and a notification will be sent via mail or email once complete and available for download.

If you have any questions, please log in to Request Manager for status updates or to chat with support. You may also contact HealthMark at 800-659-4035 or email: status@healthmark-group.com