Ways to communicate with us!

  • Phone number for all offices (214) 948-7700 – listen carefully to all options so your call can be routed to the correct location/department.
  • Fax number for all medical records & referral (214) 948-7701
  • Text us: (254) 459-3198

Patient Portal & Mobile Device App (Pocket Patient)  dallaspainconsultants.ema.md

Patient Portal
(Chrome or Firefox browsers recommended) 

iPhone
Patient Portal App

Android
Patient Portal App

WELCOME TO DALLAS PAIN CONSULTANTS

We realize living with pain can severely compromise an active and enjoyable lifestyle. At DPC we strive to relieve your pain so you can revive your life.

Click on the following to find out more:

NEW PATIENT APPOINTMENTS

Out of courtesy to our patients, we do our best to remain on schedule throughout the day.

We strongly recommend that you complete your health history & current health information on our patient portal prior to your appointment. Completing this information prior to your appointment allows for more time with the physicians and less time in the waiting room.

Access Patient Portal

User name: Your email
Temporary Password: Password1

If you do not complete the information on the patient portal:

  • Check in 45 minutes prior to your appointment to complete this on our iPad kiosk.
  • Your appointment may be rescheduled if you do not complete the required information before your appointment time.

Difficulty accessing the patient portal? Contact our office at (214) 948-7700 for assististance.

You will need to bring the following to ALL appointments:

  • Current insurance card
  • Picture ID
  • Current medication list
  • Xray, MRI or medical reports, bring them to your appointment or have them faxed to (214) 948-7701.

PRESCRIPTIONS & MEDICATION REFILL POLICY

Prescriptions will not be sent in or handled when the office is closed, weekends or holidays.

  • ALL prescription refill requests require a minimum 72-hour notice.
  • Lost or stolen prescriptions are not refilled early for any reason.
  • Please check your medications PRIOR to any holidays to make sure that you have enough medication until the next regular business day.
  • Any medication changes require an office visit (includes changes in the type of medication, quantity, strength or dose)

Medication refills:

  • Non-narcotic medications have your pharmacy fax a request to the office (214) 948-7701.

PATIENT INSTRUCTIONS FOR MEDICAL RECORD REQUESTS

To make our process quicker and easier, Dallas Pain Consultants outsources our requests for Medical Records to HealthMark Group.

HealthMark Group fulfills all patient requests for personal copies at no charge to the patient. By default, your record will be sent to you via email. A hard copy can be sent if requested.

To Request a Copy of your Medical Records:

  • Register for an account at https://requestmanager.healthmark-group.com/register
  • Once logged in, select “Submit Request” from the menu options and enter all required fields. This will provide authorization to HealthMark.
  • Your medical record request will be processed, and a notification will be sent via mail or email once complete and available for download.

If you have any questions, please log in to Request Manager for status updates or to chat with support. You may also contact HealthMark at 800-659-4035 or email: status@healthmark-group.com